Intermittent errors and login issues

Incident Report for Ordoro

Resolved

We have resolved the issue from today and all orders, shipping, etc. have resumed as expected. Thank you very much for your patience.
Posted Nov 06, 2022 - 17:46 CST

Identified

The issue has been identified, and we're slowly bringing the app back online. You may be able to log in now, but some tasks may run slower than usual.
Posted Nov 06, 2022 - 14:57 CST

Update

Our developers are working on this with the highest priority. Ordoro is in maintenance mode preventing access so that they can do in-depth research. We'll post another update as they're available.
Posted Nov 06, 2022 - 12:56 CST

Update

We're continuing to research the issue urgently. Thank you for your patience.
Posted Nov 06, 2022 - 11:14 CST

Investigating

You may be unable to log in to Ordoro and, once logged in, see delays or error messages. We're actively investigating and will post updates as they're available.
Posted Nov 06, 2022 - 10:03 CST
This incident affected: Ordoro.