All Systems Operational
Uptime over the past 90 days. View historical uptime.
Ordoro Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021
Cannot create USPS Pitney Bowes labels
Resolved - USPS Pitney Bowes has resolved the issue on their end with no further error for the last 20 minutes.

USPS label creation is running smoothly again. Please reach out to support@ordoro.com if you need further assistance. Thank you!
Sep 17, 16:25 CDT
Identified - For USPS Pitney Bowes, you may see errors when fetching rates or creating a label.

They are actively working on this issue. See Pitney Bowes' status page - https://apistatus.pitneybowes.com/incidents/5zqpgz6d7rfg.

We will post additional details as they are available.
Sep 17, 15:55 CDT
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Order import delayed for Shopify instasync
Resolved - Order instasync is current again and Shopify orders should import within seconds. Please reach out to Support if you see any further issues. Thank you!
Sep 13, 15:21 CDT
Monitoring - We've detected a delay when importing orders via Shopify instasync/webhooks. We have identified the issue and resolved it.

Orders may take up to an hour to import at this time. We're monitoring this closely and will post further updates as they're available.
Sep 13, 14:30 CDT
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Ordoro unavailable for routine maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 21:00 CDT
Scheduled - On Wednesday, September 8th, our engineers will perform routine maintenance from 9:00pm CDT - 12:00am CDT. The entire Ordoro system will be in maintenance mode.

We perform regular maintenance to Ordoro's infrastructure, so the system runs smoothly and gives our users the best possible experience. We make most of these updates behind the scenes without any downtime and understand it's preferred to never put the system in maintenance mode; however, at times, it is unavoidable. We appreciate your patience as we do the necessary work to make Ordoro even more awesome for you.
Sep 7, 17:01 CDT
Sep 8, 2021
Sep 7, 2021
Task delays causing errors in Ordoro
Resolved - All tasks are running normally, and the system is stable. We'll continue monitoring throughout the day, but the issues are resolved. Thank you for your patience, and please reach out to support@ordoro.com if you have any questions.
Sep 7, 11:56 CDT
Monitoring - Our developers have addressed the root problem. We're catching up on delayed tasks, and you should no longer see error messages in the app.
Sep 7, 10:41 CDT
Update - We are continuing to investigate this issue.
Sep 7, 10:41 CDT
Investigating - We're seeing some task latency which is causing issues in Ordoro. Our developers are addressing this urgently, and we'll post an ETA as soon as it's available.
Sep 7, 09:57 CDT
Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

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